Help center
Frequently asked questions
Clear answers about our original resources, license, downloads, and support.
About Mockupidea
Every downloadable mockup published on Mockupidea is created by our team, including the editable source file, preview images, and resource description.
We want designers, students, small businesses, and creative teams to have access to useful presentation tools without an upfront cost.
Yes. Send your idea through the contact or feedback form. Requests help us decide which scenes and formats to create next.
You may feature preview images and link to the original Mockupidea resource page. Please do not host or distribute the editable source file yourself.
License and commercial use
Yes. You may use Mockupidea resources in commercial projects, client presentations, portfolios, ecommerce listings, advertising, social media, print, and video.
Yes. A resource may be used in multiple personal and commercial projects.
Attribution is appreciated but not required. Linking to the original resource helps other designers discover it.
Yes. You may provide flattened or rendered final images to clients. If a client needs the editable mockup source, ask them to download their own copy from Mockupidea.
No. The original or modified editable source file may not be sold, shared, uploaded, bundled, or redistributed on another website or marketplace.
You own the artwork you place inside the mockup, but you may not claim authorship or ownership of the original Mockupidea resource.
Downloads and software
Most resources are PSD files designed for Adobe Photoshop. Many will also work in Photopea, although advanced effects can render differently outside Photoshop.
Open the PSD, locate the Smart Object layer, double-click its thumbnail, place your artwork in the document that opens, save it, and return to the mockup.
Resources marked as free can be downloaded without creating an account. An account is useful for features such as saved items, likes, and download history.
Confirm that the download completed, extract any ZIP archive first, and try a current version of Photoshop or Photopea. If the problem continues, send the resource URL through the contact form.
Some editors do not support every Photoshop effect, Smart Object feature, blend mode, or color profile. Photoshop generally provides the closest match to the preview.
Accounts and support
Try again after a few minutes. If it remains unavailable, send the resource URL through our contact form so we can investigate it.
Email support@mockupidea.com or use the contact form. Include the relevant page URL and enough detail for us to review the issue.
We consider custom requests depending on the project and our availability. Contact us with the required format, dimensions, deadline, and intended use.
Account and usage information is handled as described in our Privacy Policy. We use it to provide requested features, maintain security, and improve the service.